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Customer service

Instantly reply to customer requests from Instagram from the Inbox

Customer service

The ultimate guide to apology letters: 10 ways to save customers by saying ‘I’m sorry’

Conversion rate optimization

Tire Kickers ─ the worst prospect ever seen. How to deal with them

Chatbots

How to choose a perfect name for a chatbot

Other

OKR Vs. KPI: Why & How to Set Goals with Objectives and Key Results

Lead generation

‘70% of leads we’ve collected were awful’: SaaS marketing experts sharing the best practices of lead qualification

Customer engagement

Fresh insights from 3 email onboarding campaigns of SaaS brands to educate your users

Conversion rate optimization

Four frameworks you need to know as a marketer

Lead generation

You’re more likely to survive in a plane crash than to click on the banner: lead forms vs chatbots

Customer service

We worked on the chat contrast ratio. How will it improve your UX?

Lead generation

Fight invalid emails while saving conversion rates

Other

Google’s Core Web Vitals: Winning Organic Traffic