Live Chat

Live chat on the website and messengers to drive sales and communication with customers

Increase conversion rates at the very beginning of communication. Let customers write whenever they want in live chat, messengers or social networks

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Get a free communication map for your website visitors
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Live chat on the website and messengers
89%of customers prefer messaging
27%conversation conversion growth
60%higher mobile conversion
30+ready-made integrations

Be where your customers are — social networks and messengers

89% of customers prefer messaging

89%

of customers

prefer to communicate with the business in text in messengers, social networks and chat

Dashly — one of the best solutions for this task

Dashly - one of the best solutions

Start communication on the website, continue in social networks and messengers

The Platform remembers users who visited the website and recognizes them if they write on Telegram, Instagram and Facebook

The communication is truly seamless

Start converting for free

Everything you need to convert and support

27% conversion into conversation growth

The number of users who visited website and then started a conversation raises with proactive messaging via a live chat

27% conversion into conversation growth

Chatbot

Collects contact info and distributes dialogues while you sleep

Chatbot

Mobile devices

Conversion on mobile devices is 60% higher

Mail, phone numbers and other information

Increase the number of contacts in your database

Mail, phone numbers and other information

Support team interface

One unified inbox for all channels — website chat, Telegram, Instagram, Facebook, and email. Everything your support team needs in one place.

Admin panel

About integrations with CRM, analytics and other services

About integrations with CRM, analytics and other services

More than 30 ready-made integrations. Open API for web, iOS and Android

Integrate Dashly with Instagram
Instagram
Integrate Dashly with WhatsApp
WhatsApp
Integrate Dashly with Facebook
Facebook
Integrate Dashly with Calendly
Calendly
Integrate Dashly with Slack
Slack
Integrate Dashly with Telegram
Telegram
Integrate Dashly with Zendesk
Zendesk
Integrate Dashly with Viber
Viber
Integrate Dashly with Zapier
Zapier
Integrate Dashly with Google Analytics
Google Analytics
Integrate Dashly with PrestaShop
PrestaShop
Integrate Dashly with WordPress
WordPress
Integrate Dashly with Custom JavaScript
Custom JavaScript
Integrate Dashly with Mixpanel
Mixpanel
Integrate Dashly with Dialogflow
Dialogflow

Apps for IOS, Android and desktop

Always stay in touch with your users. Switch from desktop to the mobile app at any time

Download on App Store
Get it on Google Play
Download for Windows
Apps for IOS, Android and desktop

Live chat is just the beginning. Use all the Dashly tools to get the best results

Pop-ups

Pop-ups

Collect more leads with personalization

Email marketing

Email marketing

Create emails with our intuitive email builder

Chatbot

Chatbot

Collect all data on each user

FAQs

Common questions about live chat

Installation, channels, chatbots, and team management.

Ask a question

Copy a single JavaScript snippet into your site's HTML or use one of our plugins for WordPress, Shopify, or other CMS platforms. The chat widget appears instantly — no coding required.

Yes. Dashly supports Telegram, Instagram, Facebook Messenger, WhatsApp, Viber, and email — all routed into a single inbox so your team never misses a conversation.

Absolutely. The chat widget is fully responsive and optimized for mobile browsers. Your agents can also reply from the Dashly mobile app for iOS and Android.

Yes. You can build chatbot scenarios with our visual builder — no code needed. The bot can qualify leads, collect contact info, answer FAQs, and hand off to a human agent when needed.

You set rules based on page URL, user properties, or conversation topic. Dashly automatically routes each chat to the right team or agent, so nothing falls through the cracks.

Yes. Dashly offers a free plan that includes live chat with basic features. You can upgrade anytime to unlock chatbots, integrations, analytics, and more.